Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be:

Please do not send your purchase back to the manufacturer.

For safety and hygiene reasons, some items cannot be returned.

We do not accept returns for:

Only partial refunds may be granted in certain situations:

Once your return is received and inspected, we will send you an email confirming receipt.

We will notify you of approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within several business days.

Shipping fees are non-refundable unless the return is due to our mistake.

If you haven’t received your refund yet:

If you still have not received your refund, contact us at:

Only regular-priced items may be refunded.
Sale or discounted items cannot be refunded.

We replace items only if they are defective or damaged.

To request an exchange, contact:

📧 support@kidseea.com
and send your item to:

📍 [Insert return address]

If an item was marked as a gift and shipped directly to you, you will receive a gift credit once the return is received.

If the item was not marked as a gift, the refund will be sent to the original purchaser.

To return your product, mail it to:

📍 [Insert return address]

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping costs are non-refundable.
If a refund is issued, return shipping may be deducted.

We recommend using a trackable shipping service for valuable items. We cannot guarantee receipt of returned items.

For any refund or return questions:

موقع Kidseea.com - بنيت من أجل الابتسامات
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